Brokers: CAAMP will investigate RBC complaint
First hurdle cleared: CAAMP will in fact mount an investigation into that RBC document responsible for setting off a firestorm of criticism, MortgageBrokerNews.ca has learned, fueling hopes the bank will ultimately be held accountable.
RBC facing formal complaints from CAAMP members
At least two CAAMP members have moved to initiate formal complaints against RBC, alleging the mega bank violated no less than three rules set out in the association's code of conduct.
Controversial document infuriates brokers
Them’s fighting words: A document from an RBC employee outlining the differences between mortgage brokers and specialists is drawing the ire of brokers – charging it mischaracterizes their work, their qualifications and their motives.
Broker kicks off 'Revolution' to promote industry ethics
One Edmonton broker has begun what he’s dubbed the "The Mortgage Revolution," bringing together industry professionals for a candid and often critical conversation on ethics, integrity and – in a troubling number of cases – the lack thereof.
A tool to change the mortgage broker-Realtor relationship
In mid-October, Calgary mortgage broker Greg Williamson launched the Buyer Protection Plan to offer a differentiating product for Realtors through mortgage agents.