Network: The Mortgage Centre
Location: Port Coquitlam, BC
The team at The Mortgage Centre TMK consists of three brokers – Milka Lukacevic, Meghan Graham and Daniela Serena – and a marketing director, Milena Lukacevic. “The loyalty of our clients is evident based on existing client referrals and repeat business,” says Milka, the brokerage’s owner and team leader. “Our team focuses on treating our clients like an extension of our family. We guide clients through the mortgage process, stay in touch throughout the year and assist clients who have faced challenges in obtaining mortgage financing by helping them set goals to achieve success.”
The team members motivate and push one another to improve, setting goals and following up quarterly, while also supporting and engaging in community events and charities. Amid the challenges of COVID-19, The Mortgage Centre TMK team worked to communicate key information to clients through various platforms. Ultimately, they’ve been able to grow their volume by 20% over 2019.