Network: The Mortgage Centre
Location: Orangeville, ON
Rock Capital Investments strives to support its agents in every way possible through a culture of inclusivity and trust. With more than 11 offices across Ontario, Rock Capital has a team of 60-plus agents, all of whom can take advantage of training, support calls, individual coaching calls, mentoring and events year-round that promote connectivity and education.
“I have always believed that having at least one in-person meeting was necessary to build a lasting relationship; COVID-19 has changed my mind,” says Dwight Trafford, Rock Capital’s broker of record. “Virtual meetings with clients, staff and agents have made us more productive and more efficient. Increasing communication with clients and referral sources has never been more important, and a system for timely phone calls, emails and personal notes has made the difference for us.”