Location: Toronto, ON
The recipient of the 2020 Canadian Mortgage Award for Brokerage of the Year (Fewer Than 25 Employees), Outline Financial has sought from the beginning to become an industry leader by prioritizing customer service over sales and creating a supportive workplace. Outline delivers on these priorities by going beyond just a great mortgage rate, helping clients achieve their financial goals through customized strategies and unparalleled customer service. Outline surrounds its underwriters and mortgage agents with experience, training, mentorship, marketing and technology.
“This year, we have stayed true to our core, which is a focus on customer service and a supportive workplace,” says managing partner Jason Lang. “While brick-and-mortar offices provided a unique advantage prior to COVID-19, we’ve tried to maintain the same team dynamic through an increased investment in technology to ensure the team, clients, partners and lenders all receive the same high level of service they have come to know and expect.”