Location: Victoria, BC
Serving clients across Canada, MortgagePal operates almost exclusively online, which made the turbulence of COVID-19 less of a hurdle this year. Everything happens on the client’s terms, a strategy that has led the brokerage to garner some of the highest online ratings in the industry. MortgagePal generates roughly a third of its business through referrals and repeat clients and prides itself on perfecting its online lead generation strategies, which connect its brokers with thousands of potential new clients each year. Access to this pipeline of leads, along with support from an underwriting service, allows MortgagePal agents to outperform industry averages.
“We operate as a team, with each client being supported by a senior mortgage planner, underwriter and document specialist to ensure every step of the process is carefully managed,” says president D’Arcy Henneberry. “This helps us achieve high success rates in supporting clients and referral sources.”