Location: Vancouver, BC
After opening in 1995, Homeline Mortgages’ original company, Meridian Financial, grew to 23 franchises and just under $1 billion in mortgages funded annually, thanks to consistent referrals and excellent service standards. Given this rapid growth, the team felt it would serve clients best by establishing a national presence, so in 2008, the brokerage merged with a large national franchise. Today, the team operates the original franchise as Homeline Mortgages, with two branches: one in the Lower Mainland and one in Kelowna.
“In times of uncertainty, we have tried to be our clients’ trusted source for financial information to help them navigate these tough times,” says owner Kyle Green. “We have found that our clients have been very open and receptive to speaking with our team, especially since many of them are working from home and in a position where they feel comfortable to talk about their finances. We have also put in a lot of new systems that enhance our customer service and our operations behind the scenes, as well as doing way more to be a more customer-centric business.”