Network: The Mortgage Centre
Location: Ajax, ON

Durhammortgage.com was established by Robert Boyd in 1989 when he was four years into his career. Today, Boyd is the principal broker and leads a team of brokers, agents and staff at three locations throughout the Durham Region.

“We have a team that is always willing to assist one another on the road to success,” Boyd says. “This team is dedicated to making a difference in the mortgage brokering landscape to benefit consumers by encouraging choice and affordability when it comes to their largest financial investment – their home.”

In the last year, Durhammortgage.com introduced a customized technology to help agents handle the day-to-day operations of the brokerage. It also implemented tools to automate workflows, a customized CRM, a live channel-based messaging platform, web conferencing and e-signatures.

“We maintain as close to a face-to-face experience as possible in client interactions through web conferencing,” Boyd says. “We keep clients informed of market developments and have kept company morale high via online meetings. Looking after our people helped them look after our clients.”