Company: Peak Mortgage Company
Location: British Columbia
Total volume: $195.2 million
Loans funded: 386
CMP: How did you navigate regulatory changes in 2019?
Lev Keselman: There have been changes every year since I began in this industry, and with them, increasing challenges. I have learned to take it as it comes and work within the confines of what is presented to us as brokers. I’ve always taken the approach of treating any individual case as a puzzle, to put the pieces together with the overall picture in mind as the final completed result.
CMP: How do you think the industry needs to change to better serve both brokers and consumers?
LK: I think communication could be improved – first, so that the public has a better understanding of how we function and what we can offer, and second, between lenders and our brokers, to have better transparency and clarity. Respect for all parties is essential in maintaining our services and to provide better options for our clients.