Company: The Mortgage Advisors
Location: Ontario
Total volume: $75 million
Loans funded: 220
CMP: How did you navigate regulatory changes in 2019?
Susanna Penning: I receive every change as an opportunity to show our value as an industry to our clients. Now more than ever, we are critical to the mortgage process.
CMP: What’s your strategy to continue growing your business in 2020?
SP: Maintaining unparalleled service and expert advice to create a solid base of thrilled clients who repeat and refer.
CMP: What are the biggest challenges currently facing brokers?
SP: Sadly, unethical industry members who commit fraud, overcharge in fees and generally tarnish our collective reputation.
