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Mortgage Broker News | 15 Aug 2016, 08:15 AM Agree 0
Agents defend condolence note as “common practice” in the industry, especially since they already had prior interaction with the client
  • Bob | 15 Aug 2016, 11:41 AM Agree 0
    I am a realtor and no way is that common practice !!
    Not with attached business cards.
    They remind me of ambulance chasers!!
  • Hi Bob | 15 Aug 2016, 01:10 PM Agree 0
    Hey there, Bob...and any other readers of this story. Sadly, the news has only reported enough to foster some real hate for these Realtors. You don't have the other side of the story. Here is a letter written to the editor of a paper where this issue took place. It would be best if both sides were reported. The bottom line is, the Realtors met the fellow in the course of door knocking in the area. He answered, he asked them questions about the market and the value of his home. Towards the end of their visit, expressed interest in having an evaluation done, but not until he comes back from his vacation. It was about then that he informed them that his wife had just died. They did not know that. They apologized, expressed their sympathies, and quickly left. A follow up card was sent (which is what they were referring to as "common practice"). The card included their sympathies again and that when the time was right, they would be happy to assist with his real estate needs. They are very compassionate people who were heartsick when they learned of his wife's death, not obituary trolling scum like they have been portrayed. Its very sad that the intent they had with the card was not as it was perceived. Very sad that they have taken the flack that they did. Good people, a mistake in judgement that day, but their intentions were pure. A very big learning opportunity. Next time, no follow up...they would just let it be.
  • Ron Butler | 15 Aug 2016, 04:22 PM Agree 0
    I suspect this was just a distinct mistake in judgement that the web and media just took off with. I can imagine the tweets and facebook attacks these Realtors would have experienced and it must have been really ugly.
  • Robin Burr | 17 Aug 2016, 02:53 PM Agree 0
    I feel terrible for these Realtors, they did not deserve the ridiculousness Facebook and the Media caused.
  • Robin Burr | 17 Aug 2016, 02:54 PM Agree 0
    I feel terrible for the two realtors, that wasn't deserved. Mistakes happen. Move on don't publicly humiliate people.
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