The Big Story: Getting a bear hug on clients
Building client loyality is increasingly difficult in today's hyper-competitive and shrinking market. But some retention efforts are working better than others.
Broker: Don't get too excited about arrears rate decline
As Canadian arrears rates drop, is it time for the government to back off? Not necessarily, says one leading broker.
RBC under fire for missing coverage
A Harvey, N.B., man is asking Royal Bank – the same lender that refinanced his mortgage without a lawyer’s signoff – why his home burned to the ground without fire insurance.
One year later: Marking Flaherty’s mortgage rule changes
Happy anniversary? It’s been a year since the mortgage rule changes took effect, and brokers have felt the impact not only on their business, but especially their clients.
GTA clients need to be aware of dev fees, say brokers
A new Toronto report recommending hefty increases in property development charges is underlining the need to have a lawyer review pre-construction agreements prior to signing, says one Toronto broker.
Marijuana man losing mortgage a good lesson for clients, say brokers
A licensed medical marijuana grower who had his mortgage pulled by Scotiabank is a good lesson for clients who do unauthorized renovations, say brokers.
‘Micro branches’ for BMO
The Bank of Montreal is testing so-called micro branches in high-density urban areas, with a small staff able to provide mortgages among other services -- an old idea that may skirt concerns about the banks.
CRA clampdown highlights broker value-add
The recent Canada Revenue Agency interest in people claiming their condos as homes instead of investment properties is long overdue, says one mortgage broker, also suggesting the crackdown illustrates the role brokers can play.
Not all clients are created equal…
So why are brokers treating all of them that way, asks top broker Calum Ross, detailing his strategy for segmenting clients to form a more perfect and profitable union
The Big Story: Lead generation tuneup
All brokers make a claim to have the best lead-generation strategy going, but many could use a spring tuneup, according to experts Claire Drage of The Lion's Share Group and Calum Ross of Calum Ross Mortgage.