In just 22 minutes, Lewinksy transforms public opinion – leaving behind the long-ingrained perception of a promiscuous intern and instead embodying a competent, commanding leader – but she’s only able to do this by correctly handling a crisis.
Here’s how you can do the same.
Call a spade a spade
Lewinski begins her speech with light-hearted references that gain laughs from the audience – she’s not afraid to make herself the butt of an (albeit gentle) joke and doesn’t shy away from what everyone in the audience is thinking.
Less than two minutes into her talk, Lewinsky candidly addresses the audience; “At the age of 22, I fell in love with my boss and at the age of 24 I learned the devastating consequences.”
She goes on to say; “Can I see a show of hands of anyone here who didn’t make a mistake or do something they regretted at 22?”
Instead of referring to the incident as “an error in judgement” or a “momentary lapse,” Lewinsky owns her mistakes and doesn’t beat around the bush when it comes to identifying them.
Business leaders who are looking to recover from a major misstep should consider the same – it’s a brave move and, like Lewinsky, you’ll get more respect as a result.
Monica Lewinsky may not be the most likely source of inspiration for business leaders but there are a few valuable things to be learned from the 41-year-old’s impressive TED talk.