“It has recently come to the attention of the Financial Services Commission of Ontario (FSCO) that mortgage brokers or agents advertising on Kijiji have received unauthorized e-mail responses purported to be from FSCO,” the statement reads.
The commission has provided a sample of the type of communication being sent:
From: Financial Services Commission of Ontario (email@example.com)
We have received your ad and find it to be in contravention of FSCO’s advertising guidelines. You must remove this ad immediately or be subject to a fine and\or loss of license.
Financial Services Commission of Ontario.
You can respond to “Financial Services Commission of Ontario (firstname.lastname@example.org)” by replying to this email
“Even though they include the correct FSCO contact centre e-mail, messages such as these are not legitimate communications from FSCO,” the statement reads. “FSCO does not use email@example.com to write to mortgage brokers or agents for compliance purposes.”
The commission may, however, contact brokers directly through email or telephone; and in these cases the staff member making contact will properly identify herself by providing a name, title and contact information.
FSCO has asked brokers who believe they may have received fraudulent emails to report them.
“If you believe you have received an unauthorized FSCO response about a Kijiji ad, or want to report a mortgage brokering ad that may be a contravention of the law, you can send FSCO a copy, screen-grab or photograph of the ad, along with its location and the date and time you received or viewed it,” the statement says. “This information can be sent to firstname.lastname@example.org
Brokers applaud FSCO, but is it enough?
FSCO warns of unlicensed mortgage developer
A recently released statement from FSCO warns brokers about messages being sent through Kijiji by a person or persons impersonating the organization.