“Even though they include the correct FSCO contact centre e-mail, messages such as these are not legitimate communications from FSCO,” an official FSCO release states. “FSCO does not use email@example.com to write to mortgage brokers or agents for compliance purposes.”
The emails being sent are as follows:
From: Financial Services Commission of Ontario (firstname.lastname@example.org)
We have received your ad and find it to be in contravention of FSCO’s advertising guidelines. You must remove this ad immediately or be subject to a fine and\or loss of license.
Financial Services Commission of Ontario.
You can respond to “Financial Services Commission of Ontario (email@example.com)” by replying to this email.
FSCO does contact brokers or agents directly via phone or email for information gathering; however, the name of the agent is always identified.
“If you believe you have received an unauthorized FSCO response about a Kijiji ad, or want to report a mortgage brokering ad that may be a contravention of the law, you can send FSCO a copy, screen-grab or photograph of the ad, along with its location and the date and time you received or viewed it,” the release states. “This information can be sent to firstname.lastname@example.org
Brokers applaud FSCO, but is it enough?
FSCO has warned brokers advertising on Kijiji that an imposter is sending fake FSCO emails warning of action if the ads aren’t removed.