Broker workaround for law firm hindrances

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Managing client expectations early in the process is key to avoiding frustration around lawyers who have an issue with monoline files.
“Never mind higher fees, this firm will simply not act for monoline lenders at all,” Dustan Woodhouse, a broker with Dominion Lending Centres Canadian Mortgage Experts, told
Woodhouse shared the email response he was sent by the law firm, stating it would not provide its services.
It reads: Further to your email with mortgage documentation we advise that our firm will NOT be acting on this transaction.  We have also advised the realtor that our firm is not acting on this transaction.
Accordingly, we would ask that you confirm instructions with your clients as well as the realtors and forward your mortgage instructions as advised.
An increasing number of solicitors have been charging more for monoline files, but this is one of the first instances of an outright refusal to work with them.
According to Woodhouse, the firm refuses to work with any deals that require FCT or FNF. However, he doesn’t fault them.
“They want a smooth and simple business,” Woodhouse said. “If it is a smaller office, I get it.”
Luckily, brokers can avoid frustrating the client by taking control early in the file and explaining how the process works.
“Part of my script around this now includes: ‘Not all law firms or notaries, are willing to work with all lenders, just as the lenders themselves have a list of authorized lawyers & notaries to select from,’” Woodhouse Said. “’Due to this I would like to suggest the use of one of these three firms which all have strong relationships with all of the lenders we work with.’”
In the end, Woodhouse worked with a different law firm to ensure the deal got done.
  • John Panagakos on 2015-10-08 9:35:46 AM

    These Law firms are burying they're heads in the sand. FNF and FCT closings are the way of the world . Wake Up and get with the times.

  • Nick Bachusky on 2015-10-08 12:41:11 PM

    Thank you Dustan. That is just one more of your millions of great pieces of advice to allow us to look like more of an expert to our clients. I will be mentioning this to every client going forward.

  • Robert Clancy on 2015-10-09 9:25:35 AM

    Good Advice. Thanks. Allot of lawyers think they are the chosen ones as we know. I understand the frustration with dealing with FNF etc but that is the market we are now living in. If they do not want the business then so be it. This is another example of why we need to build our own relationships with lawyers, accountants etc so we can control the process from start to finish. This mortgage deal could have gone sideways based on the lawyer's decision.

  • OkanaganBroker on 2015-10-12 11:22:26 PM

    Let's back up a bit...Why are Monolines, FCT and FNF doing such a terrible job instructing files, and why are we allowing it and accepting this as the new norm? I work in small towns, I know many of my lawyer and notary contacts personally, and they ALL confirm dealing with most monoline mortgages is a nightmare! When a solicitor gets misinformation, slow responses, and gets asked to provide additional paperwork prior to funding that should have been, or actually already was provided at the time of underwriting there is a HUGE problem. As Brokers we should be demanding better instructing and funding procedures from t he Monolines, and not be chastising the professional lawyers and notaries who won't put up with this.

  • Michele Hall on 2015-10-13 5:22:54 PM

    I agree with Dunstan's advise , however when are lenders going to hold these companies accountable for possible loss of business due to their lack of service , this is also true for third party.

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